Store Management
Miva Merchant comes complete with a set of wizards to simplify the process
of building your store. Then, the browser-based administration
interface provides access to an array of more sophisticated tools
to maintain your catalog and inventory, manage accounts, create
comprehensive promotional campaigns, handle order fulfillment responsibilities,
and generate detailed sales and website traffic reports.
Account Management
Whether you are running a single store or a "shopping mall", Miva Merchant
allows you to have complete management control. You can create a store
manager with full authority and multiple user accounts to handle the
normal day-to-day operations of running your store. Also, customer accounts
can be set up to provide frequent shopper programs, discounted pricing,
and special product availability.
Catalog Management
Create categories, products, and attributes within Miva Merchant using
wizards, the Miva Merchant administration interface, or the product
import utility. Use the sorting capability to quickly organize your
products for display. Create detailed product descriptions using text
and HTML, and attributes can be assigned to products to allow you to
identify your product's characteristics more accurately to your customers.
Merchandising
Merchandising is key to success of all stores and Miva Merchant has the
capability to implement a variety of programs to increase your sales.
With Miva Merchant you can associate complimentary products to give
shoppers the opportunity to purchase similar items. You can also create
an upsale process when shoppers meet pre-defined criteria such as purchasing
specific products or exceeding specified dollar amounts.
Pricing groups can be used in combination with select shopper
availability groups to qualify them for discounts on any or all
products in the store.
Order Fulfillment
Processing credit card payments is easy with Miva Merchant's pre-configured
payment processing solutions from industry leaders. Miva Merchant also
configures multiple sales tax methods and provides your customers with
multiple shipping options. Checking order status is also simple with
our instant order email confirmations that are sent to both the merchant
and customer. Miva Merchant is bundled with interfaces to the following
list of payment gateways and supports over 40 others:
- Authorize.net Payment Services v3.0
- E-Commerce Exchange/QuickCommerce 3.0 Payment Gateway
- Moneris e-SELECT Payment Service
- GlobalCommerce Payment Gateway
- CyberSource ICSv2 Payment Services
- Cardservice/LinkPoint Payment Gateway
- Paradata Payment Service
- Verisign Payflow Link
- Verisign Payflow Pro (PaymentNet)
Through Miva Merchant's modular architecture, many other payment
processors can be integrated to a Miva Merchant storefront. Visit
our partners section for more details.
Modular Architecture
Miva Merchant is specifically designed so developers and aftermarket
vendors can implement their own customized modules around a common
API. Once a module is developed, push-button registration automatically
integrates it into the main Miva Merchant system.
Modules can be developed for the following sub-systems:
- Fulfillment
- User Interface
- Shipping
- Payment
- Currency
- Sales Tax
- Batch Reporting
- Import / Export
- Buyer Traffic Reporting
- Intercept System Functions
Existing Site Integration
E-merchants who have sites in HTML can hyperlink directly into a Miva
Merchant e-catalog. Key e-catalog functions such as product look-up,
category presentation, shopping basket, and order forms can be accessed
as components of existing HTML-based websites.
Security
All sensitive data can be encrypted with a SSL prior to transmission.
This includes when a customer makes an order and when you are processing
orders. Multiple layers of login permissions give a centralized manager
the ability to grant store-level permissions to different developers
and merchants.
Documentation and Support
Context-sensitive help is available for each key field in the administrative
interface within Miva Merchant. In addition, online documentation is
available on Miva's website. Support for Miva products is available
through Miva's Incident Reporting System and user group forums.
Site Administrator Friendly
Miva Merchant requires no daily management. Installation takes less than
a minute on any Miva-enabled web server with several automated installation
scripts provided free by Miva Corporation to hosting services and service
providers.
NEW - Affiliate Program
Build your own affiliate network and attract new customers to your storefront!
You save time and money by managing your affiliate program at the same
time you manage your store. This new feature makes it easy to control
commissions you pay to affiliates for both sales and click-throughs.
Both you and your affiliates have access to payout reports, and you
can even choose to have your affiliates added automatically or with
administrative approval.
NEW - Inventory Tracking
Now you can track inventory levels for all the products in your store.
Your customers will know exactly when a product is in stock or out
of stock. This powerful new feature even sends email notifications
about low and sold out items. You can manage inventory levels and notices
for your entire store or for specific items. It's easy to administer
and you'll eliminate orders for products that are no longer in stock.
NEW - Simple Administration
It has never been easier to set up and administer your storefront. Now
one wizard manages the complete storefront configuration and displays
progress through completion so you know exactly where you are at each
step of the way. You can revisit completed steps at any time and quickly
switch between advanced and simple mode administrative interfaces.
NEW - Attribute Templates
You'll save lots of time with the new attribute template feature. Now
you can assign similar attributes to multiple products and easily change
attributes globally by updating the template. Product attributes can
still be modified without affecting the template. Plus, you can assign
attribute templates with product import.
NEW - Site Traffic and Sales Statistics
Now you'll know exactly how many customers have visited your store and
how much they have spent. This useful new feature makes it easy to
track your store traffic and make smarter inventory and promotional
decisions.
NEW - Quick Selection
Easily select and deselect an entire range of products at once when administering
your storefront.
NEW - New Shipping Calculation
Now you can calculate shipping costs as a percentage of the total order.
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